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Jewelry Repair

Robertson's "State of the Art" Repair Department is second-to-none.

Our New Milford based facility is equipped with the industry's newest technological instruments as well as the traditional Jeweler's Bench - cutting edge in the Middle Ages!

8 Finished ring

 

Strange as it seems, it's this marriage of new AND old tech that allow us to make masterful repairs with modest cost to you.

 

Using laser welders, CAD-CAM mills, computerized engravers, sophisticated design software along with hand tools, critical eyes, and skillful hands allows us to create, customize and restore your treasures.

Our master jeweler, Rich and accomplished bench man John, together with owner Brad have over fifty years experience practicing their expertise here at Robertson's. This dedication combined with a true passion for the arts of repair, restoration and custom creation, result in a wonderful experience each and every time you visit our repair department. Find out why our services are eagerly sought after from throughout the country.

 

Custom Design Studio

Well known for its custom designing capabilities, Robertson's has proudly offered this distinctive service to our communities for over sixty-five years.

 

Cad to Custom 2Utilizing the skill and artistry of our craftsmen, we effortlessly take you on the journey from initial idea to tangible custom created heirloom. Whether incorporating materials from your sentimental pieces or starting fresh from scratch, we produce the designs you envision.

  

The process usually takes two weeks, depending on the complexity of the design and our current workload. Everything begins with an initial creative design appointment where we interview you and begin to explore design possibilities from your materials, ideas and wishes. We're here to help you get a jump start on some of those ideas if you'd like. Just Ask!

Using the most advanced software available we model designs in 3D so you can see every detail. Designs are modified quickly and efficiently giving you confidence you're getting exactly what you expect.

Each finished piece is truly a unique one-of-a-kind design. We invite you to call us to begin brainstorming now on your creation!

 

Crafting Your Fine Jewelry Item

Your design is transformed into a unique valuable possession when our 3D model is forged in precious metal. Every step is supervised in our facility by trained craftsmen motivated to offer you the best possible craftsmanship. Simply put, we take pride in our work. Your satisfaction is what we enjoy the most.

 

The jeweler's art includes countless hours spent behind the scenes, fine tuning, finishing, and refinishing, and retuning again and again and again until... IT'S JUST RIGHT! The most stunning creations are produced by skilled hands and patient hearts.

  

Each custom design is signed and comes with a guarantee on all workmanship.

Professional Appraisals

We offer personal consultations with professional results for your appraisal needs including those for Insurance, Estate, Fair Market, or specialty needs.

The in-house Appraisal Department is headed by our Certified Gemologist Appraiser and owner, Brad Tranfield, CGA. The CGA title from the American Gem Society is one of the most highly regarded achievements recognized within the industry. Earning a CGA title requires extensive advanced and ongoing gemological training. When this expertise is combined with astute market experience you are assured of the proper identification and evaluation of your gemstones, jewelry, watches and more.

Our firm maintains a state of the art Accredited Gem Laboratory® for diamond and precious gemstone analysis on the premises.

Call for an appointment and allow us to discuss your appraisal needs face to face. We can offer advice to help you prepare the proper Appraisal Document for your own unique needs.

  

Watch Repair:

We offer fine watch repair services for most quality timepieces.

Whether it's a major restoration or a new battery that you need, we inspect your timepiece and restore it to full working order in a timely manner. Ask for an estimate, free with our own Watchmaker Service.

Most batteries and watch strap replacements can be done while you wait! Minor repairs such as face crystal replacements may take just a few days more.

 

Engraving

Using our cutting edge computerized engraving equipment we can create anything from a simple inscription to an elaborate custom Logo or artwork onto most metal, crystal or even plastic items. We've engraved shotguns, putters, flagpoles and funeral urns. Ask us - we love a challenge! Custom hand-engraving service is available for your finest and most elaborate items.

We engrave custom inscriptions for the inside of your rings.

 

 

We Are Purchasing Gold, Silver, Diamonds and Estates. Stop in for a private consultation and valuation.

  

  

  

We also offer lots of other great services including. . .

Ear Piercing
Bead Stringing & Remodeling
Diamond and Gemstone re-cutting